Shipping policy
Shipping Policy
Last Updated: August 2026
At Vyluxis, we are committed to providing a smooth and reliable shopping experience. Every order is carefully processed and shipped to ensure your timepiece arrives safely and on time.
Free Shipping
We are pleased to offer FREE shipping on all orders. There are no hidden delivery charges—what you see at checkout is exactly what you pay.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Italy: 2–5 Business Days
- Europe: 5–10 Business Days
- International Orders: 7–15 Business Days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package every step of the way.
Shipping Partners
We work with trusted courier services to ensure your order is delivered securely and efficiently.
Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order. Vyluxis is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
Delayed or Lost Packages
While we strive to deliver every order on time, unforeseen circumstances may occasionally cause delays. If your package has not arrived within the estimated delivery timeframe, please contact our support team, and we will be happy to assist you.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always here to help and ensure you have the best shopping experience with Vyluxis.